What We do

We are an established company that specialises in the mitigation of business rates liabilities in England. We provide rating audits for a wide range of organisations and specialise in discovering errors and omissions made by the billing authorities in order to recoup funds and reduce future rate payments.

Using the expert knowledge and experience of our consultants along with advanced software, we identify potential discrepancies and opportunities for savings. We conduct thorough free assessments of commercial properties to ensure there are substantial grounds, examining a number of factors to contribute in appeals to be submitted to the Valuation Office Agency (VOA).  

We conduct a full survey of the premises in accordance to the practices of RICS (Royal Institute of Chartered Surveyors) whereby we measure the area of the premises, take photographs, collect rental information and compare each listing to the actual state of the premises. Our negotiators then use this raw data along with various other information to build an appeal with the VOA. The appeals process is very much a negotiating process.

We then challenge the valuation lists with the VOA, advocating for fair and accurate assessments resulting in a full refund of overpayments and reduced future rates. Our comprehensive service includes protection against future rate increases and ensuring long-term financial stability for our clients. By delivering tangible results, we help businesses maximise profitability and navigate the complex landscape of commercial property tax with confidence. 

Once your business rates have been formally altered by the VOA, the local billing authority (council) will be informed of the changes made and a revised rates bill along with a refund of any overpayments will be arranged and sent to yourself with the changes also being reflected onto future rates payments. The VOA sets rateable values, while local councils issue and collect business rates bills.

Step 1 – Initial Findings

We will determine if their are  any initial grounds using our specialist software.

Using specialist software which has access to comparable premises and national rateable value information, we determine if their are grounds to proceed or any indicators of incorrect rates.

Step 2 – Assessment 

The next step is to conduct a free assessment of the premises in order to determine if our initial findings are accurate.

During the assessment we will examine the area, layout, any disadvantages and comaprables. We will also be able to meet in person in order to better understand your situation and how we would be able to best proceed in order to find a resolution to the business rates issues. 

The assessment is completely free of charge as we may find that you don’t meet the criteria or you do, but the savings would be marginal. If this is the case, then there is no charge!

Step 3 – Findings and next steps

It is at this stage we present out findings so you can understand your position

Our survey department to your case and confirm whether it meets the criteria. If it doesn’t or the savings would be marginal, there’s no charge and we will explain our findings.

However, if we identify grounds for a reduction and you meet the initial criteria, our Assessor will go through where we can achieve savings and a more accurate idea of the savings you can expect.

Once we get the green light to proceed, we will confirm that to you in writing. Once you have that written confirmation from us, we will then charge you a fee to cover the cost of the survey and preparing all the necessary documentation to ensure your application is successful and a submission will be made in the coming weeks.

Please note all of these steps are completely free and payment of services would only occur following commencement of services.

The overpayment is connected to a valuation error caused by an inaccurate estimate of the property details. Our work would involve analysing property specific details to ensure fair and accurate rates are being paid.

Given the current economic climate, these types of opportunities will be critical to many businesses, therefore I do hope that we can proceed, and return the monies that are owed to you.

It is important to note that any business rates grants or relief received previously are not affected by this process. Action must be taken in order to take advantage of this opportunity.

Our dedicated business rates consultants are working tirelessly to ensure that this process is completed on time so you can focus on running your business while benefiting from the extra cash flow from the council rebate. Get in touch now to reduce your business rates.

Please do not hesitate to contact us to arrange a Free Assessment. It will only take around 30 minutes of your time and could save your company a substantial amount of money.

Taking action now can result in a council rebate of thousands in overpaid Business Rates dating back to 1st April 2023.

Get in touch to find instructions on how to proceed with the rates recovery.